Getting Started with Your Zap
Initial Setup
Welcome to the Zap setup process! This guide will help you get your Zap up and running quickly and securely.
What You'll Need
- Your Zap P1 meter device
- Access to your smart utility meter (with P1 port)
- A smartphone with Bluetooth enabled
- WiFi network credentials
Connection Steps
Connect to Smart Utility Meter
- Locate the P1 port on your smart utility meter
- Connect your Zap device to the P1 port using the provided cable
- Your Zap will power on automatically, drawing power directly from the utility meter
- Ensure the indicator light on the Zap turns on
Enable Bluetooth
- Make sure Bluetooth is enabled on your smartphone
- Keep your phone within range of the Zap device
WiFi Setup
- During the configuration process, you'll be prompted to set up WiFi
- Enter your WiFi network name and password when prompted
- The Zap will connect to your WiFi network
Troubleshooting
If the Zap doesn't power on:
- Check the connection to the P1 port on the utility meter
- Ensure the P1 cable is securely connected at both ends
- Verify that your utility meter has an active P1 port
If meter connection fails:
- Check that the P1 cable is properly inserted into both the Zap and utility meter
- Ensure the utility meter is functioning properly
- Verify the cable is not damaged
If Bluetooth connection fails:
- Restart Bluetooth on your smartphone
- Ensure you're within range of the Zap device
- Restart the connection process if necessary
If WiFi connection fails:
- Verify your WiFi network is operational
- Ensure you entered the correct WiFi password
- Move the Zap closer to your WiFi router if possible
- Restart your WiFi router if necessary
Need more help? Please contact our support at sourceful.energy/support or browse through our documentation at docs.sourceful.energy