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Getting Started with Your Zap

Initial Setup

Welcome to the Zap setup process! This guide will help you get your Zap up and running quickly and securely.

What You'll Need

  • Your Zap P1 meter device
  • Access to your smart utility meter (with P1 port)
  • A smartphone with Bluetooth enabled
  • WiFi network credentials

Connection Steps

  1. Connect to Smart Utility Meter

    • Locate the P1 port on your smart utility meter
    • Connect your Zap device to the P1 port using the provided cable
    • Your Zap will power on automatically, drawing power directly from the utility meter
    • Ensure the indicator light on the Zap turns on
  2. Enable Bluetooth

    • Make sure Bluetooth is enabled on your smartphone
    • Keep your phone within range of the Zap device
  3. WiFi Setup

    • During the configuration process, you'll be prompted to set up WiFi
    • Enter your WiFi network name and password when prompted
    • The Zap will connect to your WiFi network

Troubleshooting

If the Zap doesn't power on:

  • Check the connection to the P1 port on the utility meter
  • Ensure the P1 cable is securely connected at both ends
  • Verify that your utility meter has an active P1 port

If meter connection fails:

  • Check that the P1 cable is properly inserted into both the Zap and utility meter
  • Ensure the utility meter is functioning properly
  • Verify the cable is not damaged

If Bluetooth connection fails:

  • Restart Bluetooth on your smartphone
  • Ensure you're within range of the Zap device
  • Restart the connection process if necessary

If WiFi connection fails:

  • Verify your WiFi network is operational
  • Ensure you entered the correct WiFi password
  • Move the Zap closer to your WiFi router if possible
  • Restart your WiFi router if necessary

Need more help? Please contact our support at sourceful.energy/support or browse through our documentation at docs.sourceful.energy