Connecting to Your Gateway

Enabling Bluetooth Pairing Mode

1. Locate the Pairing Button

   • Find the small button on the side of your gateway located next to the USB-C power port

2. Activate Pairing Mode

   • Double click the button in quick succession
   • The gateway is now in Bluetooth pairing mode for 3 minutes

Finding Your Gateway

Once in pairing mode:

• Your gateway will appear in the list of available devices
• Tap the + icon next to your gateway to connect

Troubleshooting

If your gateway doesn't appear:

1. Check Pairing Mode

   • Make sure the blue LED is blinking
   • Try activating pairing mode again if it's not

2. Check Phone Settings

   • Ensure Bluetooth is enabled on your phone
   • Allow the app to access Bluetooth when prompted
   • Keep your phone within 10 feet of the gateway

3. Reset Bluetooth

   • Turn Bluetooth off and on in your phone settings
   • Close and reopen the app
   • Try pairing mode again

4. Gateway Issues

   • Ensure the gateway is powered (green or red LED should be on)
   • If no LEDs are lit, check the power connection
   • Try unplugging and reconnecting power

Note: Pairing mode times out after 2 minutes. If needed, press the button again to reactivate pairing mode.

Next Steps

After successful connection:

• The app will automatically proceed to network setup
• Keep your phone near the gateway during configuration
• Follow the on-screen instructions to complete setup

Need more help? Contact support through our Discord channel or email.